If you’ve ever plugged in your iPhone only to find it refusing to charge, yet it springs back to life when placed on a wireless charger, you’re not alone. This issue is more common than you might think, and it can be frustrating when you rely on your cable for faster and more reliable charging. Understanding why this happens is the first step in fixing the problem. In this guide, we’ll break down the likely causes, what they mean, and what you can do to get your iPhone charging properly again.
Is It the Cable or the Charger?

One of the simplest explanations for why your iPhone won’t charge via cable is a faulty accessory. Lightning cables and charging bricks go through wear and tear every day. Over time, bending, twisting, or cheap third-party designs can cause internal damage.
Signs your cable or charger might be the issue:
- The cable feels loose in the port.
- Visible fraying near the connectors.
- The cable only works when positioned at a certain angle.
- The charger works with other devices but not your iPhone.
Before assuming something is wrong with your iPhone itself, try a different Apple-certified cable and wall adapter. If your phone charges normally with a new or known working cable, the accessory was the culprit.
Is Your iPhone Not Charging with Cable Due to a Dirty or Damaged Port?
The charging port on your iPhone is a hotspot for dust, lint, and debris. Each time you put your phone in your pocket or bag, small fibres can get trapped inside. Over time, these block the metal contacts and stop your cable from connecting properly.
How to check and clean the port:
- Shine a torch into the port and see if any dust or lint is visible.
- Use a soft brush or wooden toothpick to carefully remove debris.
- Avoid metal tools, as they can damage the delicate pins inside.
- Test the charging cable again after cleaning.
If the port looks clean but the cable still won’t work, the port itself may be physically damaged, often from repeated forceful insertions or using non-certified accessories.
Is It a Software Issue?
Sometimes the problem isn’t hardware but software. Your iPhone controls its charging process with built-in settings and safety features. A glitch, outdated software, or miscommunication between the phone and charger can cause it to reject a cable connection.
Many people ask, “Why is my iPhone not charging?” In reality, the issue is simply a temporary iOS bug or an outdated update.
Common software-related causes include:
- iOS bugs: A recent update may have introduced charging issues.
- Charging restrictions: Settings like Optimised Battery Charging delay charging under certain conditions.
- System glitches: Temporary freezes may prevent the device from recognising a cable.
What you can try:
- Restart your iPhone to reset temporary glitches.
- Update iOS to the latest version.
- Reset all settings if the problem persists.
Wireless charging still works in these cases because it uses a different system to supply power, bypassing the Lightning port and its associated software checks.
Could It Be a Battery Health Problem?
Your iPhone’s battery health plays a major role in how it accepts charge. If the battery is degraded, it may have trouble charging consistently with a cable. Wireless charging can sometimes work better because it delivers power more slowly, which is less demanding on a worn battery.
To check battery health:
- Go to Settings > Battery > Battery Health & Charging.
- Look at the Maximum Capacity percentage. Anything under 80% suggests significant wear.
- If you see a warning message about battery service, it may be time for a replacement.
A worn battery won’t necessarily stop your iPhone from charging with a cable entirely, but it can cause inconsistent behaviour.
Why Does Wireless Charging Still Work?

Wireless charging bypasses the Lightning port completely. Instead, it relies on magnetic coils in both the phone and charger to transfer energy. This method doesn’t depend on a physical connector, which is why it works even if your cable, port, or charging pins are damaged.
That said, wireless charging has its limitations:
- It’s slower than cable charging.
- Your phone may heat up more when charging wirelessly.
- It won’t work if the phone is misaligned on the pad.
So while wireless charging can keep you going temporarily, it’s not a long-term solution if your cable connection doesn’t work at all.
Could the iPhone Have Water or Heat Damage?
Water exposure or overheating can damage the charging components inside your phone. Even if your iPhone is water-resistant, moisture in the Lightning port can trigger charging restrictions. Apple devices are designed to block cable charging when liquid is detected to prevent short circuits, but wireless charging may still work.
Signs of potential water or heat damage:
- A warning on the screen about liquid detected in the Lightning connector.
- The phone feels unusually hot during charging.
- The cable connection feels unreliable after exposure to water.
If this happens, leave your phone to dry for at least 24 hours before trying again. Avoid using a hairdryer or external heat, as this can make things worse.
When Should You See a Technician?
If you’ve tested cables, cleaned the port, checked software updates, and still find that your iPhone only charges wirelessly, it may be time to seek professional help. A technician can:
- Inspect and replace a faulty charging port.
- Diagnose internal motherboard issues.
- Replace a failing battery.
- Confirm if water or heat damage has caused long-term problems.
For newer iPhones under warranty or AppleCare, it’s worth booking an appointment at an Apple Store or authorised repair centre.
Quick Fixes to Try Before Getting Repairs
If you’re not ready to commit to a repair yet, there are some last-minute troubleshooting steps you can attempt at home:
- Try charging from a different power source, such as a laptop or power bank.
- Reset your iPhone by holding down the power and volume buttons.
- Ensure your phone isn’t overheating by removing any heavy cases while charging.
- Use an official Apple cable instead of third-party accessories.
Sometimes, it’s a combination of small issues—like a slightly dirty port and a weak cable—that add up to a bigger problem.
Preventing Future Charging Issues
Even if you manage to get your iPhone charging again, prevention is key to avoiding repeat issues. Here are some tips:
- Always use Apple-certified Lightning cables.
- Keep your charging port clean by occasionally inspecting it.
- Avoid using your phone while it’s plugged in, as bending can stress the cable and port.
- Keep your iPhone away from excessive heat and moisture.
- Use wireless charging as a backup, not your main method.
Final Thoughts
When your iPhone refuses to charge with a cable but works wirelessly, the cause usually comes down to accessories, the charging port, software settings, or battery health. Wireless charging works because it bypasses the Lightning port, but it’s not an ideal permanent solution. Testing with different cables, cleaning the port, updating software, and checking battery health can often solve the issue. If not, a technician can help with repairs or replacements.
By understanding the root of the problem and acting early, you can extend the life of your iPhone and keep it running without constant charging headaches.